Tumble dryers, or condenser dryers as they are sometimes known, stop collecting water. Why is that? Three words usually come into it: dust, silt, and fluff.
The pipe that supplies the condenser tray can, through usual wear and tear, become filled with debris from your items. This can lead to a clogged condenser. Unplug the dryer, find and slide out the condenser tray. Gently reach into the slot that the tray goes into. Pick as much fluff and debris as possible, and if you can, give the inside of the dryer a clean with a dry cloth.
Find and inspect the washer and dryer tray. Is there any debris blocking it up? If so, give it a gentle rinse with water.
Clean out the condenser as well. This is the small, often metal, often accessible tumble dryer box. It looks almost like an accordion. They sometimes have a reputation for being hard to clean, but with a gentle rinse, any dirt should be removed from it.
Once cleaned, reach in the slot the condenser fits in with a microfibre cloth and clean gently. Find the pathway that connects the dryer to the condenser and give this a wipe too.
If it is possible to access pumps, hoses, and pump reservoirs it is possible to clean them too – if a screwdriver is needed for access, it is recommended that it is best left to a trained technician.
There could be other reasons why your condenser dryer is not collecting water. For example, it could be a misaligned condenser tray that is causing trouble. Ensure that the condenser tray aligns properly into its slot. If not, it may be unable to collect water. If you cannot slot and re-insert the tray properly a replacement part might be necessary.
A final reason why your condenser dryer is not collecting water could be a broken pump.
When the appliance removes water from your load, it pumps this through the condenser and into the condenser tray. However, like anything, these pumps can stop working. It may be possible to remove the tray yourself – possible locations include the front of the appliance, below the condenser tray, or behind a panel which can be removed without any special appliance. If any of these are the case, it will be possible to remove it without the need of a specialist. Inspect the tray to see if it is visibly blocked before purchasing a replacement — these blockages can be rinsed out under a sink.
So, in the event, the dryer has suddenly begun to create plenty of steam and condensation where it previously worked just fine, be sure the filters are all clean. When choosing a tumble dryer, it is worth taking time to consider the size of drum that will fit your household’s needs. If you get a vented tumble dryer it is possible for lint to accumulate in the hose.
Your dryer wants a constant stream of air. It is useful if you are able to have a dryer whose capacity is large enough to take a complete load from your washing machine. For this reason, you will not need to split your laundry to dry it in two batches.
If you own a vented tumble dryer you might have a warped or kinked vent hose. If this is the case you will have to turn off the dryer at the mains, slide out of the appliance gently from the wall (or do this first depending on the location of the plug). Observe the bends in the hose closely. Is it warped? Is there any way you can fit the hose tightly or in a flat position so that it will not bend? Try not to push the hose between the appliance and walls as this will trap the hose, and continue problems. if you are unsure on how to go about any of the above, contact your washing machine insurance company and they should be in a position to help.