The Absolute Five Essentials for Home Appliance Insurance

You arrive home to find your fridge door open. There’s a pool of water on the floor, a faint smell of burning, and your soon-to-be expired salmon is lying soggy on the floor. You couldn’t afford to live without your fridge, could you? Home appliance insurance protects all of your brown and white goods against accidental damage and mechanical or electrical breakdown.

When to apply

If a new appliance malfunction within the first twelve months, often you can take advantage of the manufacturer’s guarantee, so there’s no need to pay for any repairs or replacement. But if a malfunction occurs after the first year, your manufacturer’s warranty will often not cover the cost.

Some people choose not to pay for home appliance insurance as the price of policies can make them seem not worth the expenditure. However, to go without can be costly as buying a new appliance, or equally so if you need to repair a household appliance, especially when the costs of labour and the costs for sometimes hard-to-source parts are factored in.

When looking for a new home appliance insurance policy, stay alert to the following:

How many appliances can one policy accommodate?Choosing the appropriate level and type of cover is as paramount as the price when it comes to choosing home appliance insurance. Comparisons should be made between the levels of cover and the potential scenarios that are not insured for. It’s better not to assume that something is included as for some insurance companies, certain areas of coverage may be optional extras. For other types of insurance — not home appliance – insurance policyholders are finding that once-in-a-century pandemics like our Covid-19 are not covered.  
Maximum amount of cover?When taking out a new home appliance insurance policy, it is worthwhile to establish what the maximum amount that would be covered in the event of a claim. If the scenario is theft, the maximum amount of cover for the cost for replacing your appliance would usually be different from the maximum claims amount awarded for an accidental fire. It worth checking the different amounts of cover for different possible claim scenarios.  
Monthly costs?It is always preferable to check the monthly cost of the insurance to ensure you can keep up with payments. Without keeping up payments, the insurance cover will become void and the insurer will not be responsible to repair faults.   Some companies offer discounts for online applications, as well as a reduction if premiums are paid annually. It could also be cheaper to combine cover for more than one appliance rather than having separate policies.   For example, dishwasher insurance cover and washing machine insurance may be expensive if you take it out separately but by combining the two onto one policy you could hack a chunk off your premium.  
Limits per claim?  All policies set maximum limits for the frequency of claims you’re allowed to make at any one time, and the times it is possible to claim over the period of cover. It is important to check this should you be prohibited from claiming again.   For smaller claims, it’s worth thinking about the impact claiming might have on any possible increase on monthly payments and whether it’s financially worth going through with the claims process.  
Can I trust their customer service?Any good insurance company worth their reputation will have some kind of online or telephone provision for immediate advice and assistance. Having an ordinary-rate, direct number within the UK is the best peace of mind when you have to solicit some advice about a claim.   These are just some of the things to stay attentive to when renewing or buying a new home appliance insurance policy. For further information, take a look at our home insurance page to help choose your policy.