Why Has My Electricity Gone Off?

If your electricity supply goes off, there can be a vast smorgasbord of things that could have gone wrong. Understanding where the issue lies is vital to finding a solution, especially if you don’t have Home Emergency Cover to help you out. Some problems are easier to fix than others, and some will be severe enough to require an electrician. But how do you know what is causing your issue? To help you out, here is a list of common problems and how they can be fixed.

Have you paid your bill?

One of the most common reasons for an interruption in electricity supply is not paying your energy bill. Obviously, your energy provider should notify you if they are going to take this drastic step but if you’ve not seen this, the shutdown of power can be a shock. If you think this is the reason for your electricity going off, speak to your provider and see if you can come to an arrangement to turn it back on.



Has there been a power cut?

If you have a power cut in your area you won’t be the only one affected. Look outside and see if the streetlights are on or if your neighbours are having a similar problem. If it looks like the neighbourhood is down, give your energy supplier a call or check their online outage portal to find out when it will be back on.

Could your fuses have tripped?

Another main cause of a power outage is a blown or tripped fuse in your property. As each fuse generally controls one circuit, this kind of outage will commonly affect only part of your property. Have a look at your fuse box and look for fuses that are pointing downward if you have circuit breakers, or for broken fuse wire if you have an older mains board.

What about Home Emergency Cover?

If you have Home Emergency Insurance from us, then you may be covered in the event of a power outage. Give our friendly customer service team a call and they will have you up and running in no time.

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